FREQUENTLY ASKED QUESTIONS
Like the peacock’s feathers, silk fiber also has a very unique luster due to its physical and chemical structures which enhances reflection of light. The photographs on the website, shot by the best cameras, are taken outdoors in natural daylight and posted without any editing to give the most accurate look.\
If you have any doubts, please feel free to request us for additional photos in indoor lights. However for indoor pictures, multiple factors such as angle of photograph, type of light (white, yellow or natural), and composition of the fabric effect the colour’s as captured in the photographs, which may occasionally result in minor variations.
We recommend that you dry clean your saree only when necessary. You must air your
saree from time to time and refold regularly to avoid creasing at the same location over an extended period of time.
It is also advisable to store silk sarees in a breathable, uncolored, muslin cloth in a dry location. Avoid exposure to moisture as it may damage the saree or the zari. Also avoid ironing directly on the zari and any direct contact with perfume.
We will keep updating you regarding your Order status through email from 122mahika@gmail.com, wherein you will receive email notifications for
a) Successful placement of order.
b) Tracking details once the order is dispatched.
c) Order Canceled.
In case of any queries relating to the order, our customer care service is available on all the weekdays between 10.30am to 5.30 pm IST. Or you can email your query to 122mahika@gmail.com.
Shipping charges on our products shall be mentioned at the time of checkout. These shipping charges are based on the weight of the product, volume after packing, and the destination of delivery.